FAQs & Policies

We specialize in handmade, customizable products, including stickers, magnets, keychains, button pins, shirts and hoodies, tote bags, and much more. We offer a wide selection of premade designs, as well as the option to fully customize your products to fit your style or occasion. In addition to individual items, we also offer custom requests along with bulk and wholesale orders.

Yes! All of our items are handmade and customizable. We offer a wide assortment of premade designs, and we also give you the option to fully customize your products to make them uniquely yours. Whether you choose an existing design or request something personalized, each item is made with care and attention to detail.

Yes! We do offer custom and personalized orders. If you’re interested in creating a custom item, please reach out to us by email at joemkydesigns@gmail.com or by submitting the contact form on our website. We’re happy to discuss your ideas and help bring your vision to life.

Yes! When applicable, we always send a proof image before your order is completed. This allows you to review the design and confirm that everything looks correct before we move forward with production. Our goal is to make sure you’re completely happy with your custom item prior to it being made.

If you need to cancel or update your order, please reach out within 24 hours of placing it. After an order moves into production or ships, changes may not be possible. Since many of our items are handmade and created just for you, we can’t always guarantee adjustments, but if you contact us quickly, we’ll always do our best to help.

Orders are typically processed and shipped within 2–3 business days. Most of our products ship via USPS Ground Advantage, and expedited shipping options are available at checkout if you need your order sooner.

At this time, we currently ship to the United States and Canada only. We hope to expand our shipping options in the future, so please check back for updates.

All returns are handled on a case‑by‑case basis. We typically accept returns on premade designs, provided the item is returned in its original condition. Because custom and personalized items are made specifically for each customer, we generally do not accept returns on personalized or customized designs. At this time, we do not provide return shipping labels. Customers are responsible for return shipping costs unless there was an issue with the order, such as an error or defect on our part. If you have any concerns about your order, please contact us and we’ll be happy to assist.

If your order arrives damaged or incorrect, please contact us as soon as possible so we can help make things right. You can email us at joemkydesigns@gmail.com or fill out the contact form through our Contact page. Please include your order details and a brief description of the issue so we can assist you promptly.

Our stickers are printed on waterproof sticker paper; however, they are not recommended for extended outdoor use. Prolonged exposure to the elements may cause stickers to fade, crack, or bleed over time. For best results, we recommend using them indoors or in environments where they won’t be exposed to constant sunlight, moisture, or harsh weather conditions.

Yes! All of our magnets, keychains, and button pins are made using professional‑grade MPro machines. Each item is crafted with premium materials and designed to be extremely durable, making them well‑suited for everyday use.

Yes! We do offer bulk and wholesale orders. If you’re interested in placing a larger order or would like wholesale pricing, please email us at joemkydesigns@gmail.com or fill out the contact form on our website. We’ll be happy to review your request and provide you with a customized quote.

Yes! Through our Business Labels section, we offer businesses the opportunity to request free sample labels to help with branding and product presentation. This program is available to small, local, and established businesses interested in exploring custom label options. All samples are provided at no cost, with customers only responsible for the cost of shipping. To request samples, simply fill out the form on our website with your business details and label needs.